Job Vacancy

Suport Worker


  • The purpose of this position is to be responsible for the planning, coordination and delivery of United’s Social Activities Groups Program (SAG) for Older Spanish-speaking people that are designed to:

    • Enhance their independence by promoting physical activity, cognitive stimulation, good nutrition, emotional well-being and social inclusion in line with the Home Support Program guidelines.
    • Overseeing the facilities’ coordination and hall-keeping duties provided to support the communities’ seniors groups that meet at the various facilities.
    • External and internal Networking
  • The position is responsible for the overall management, development of activities, client services, oversight of petty cash and supervision of staff, students and volunteers.

Person Specification / Key Selection Criteria

  • Qualifications

    • Tertiary Qualification in the Community Services Field and significant experience working with older people, people with disabilities and their carers.


    • Demonstrated experience in the management of service delivery in a home and community care, health or welfare environment.
    • Proven experience in managing a team of staff members and volunteers (including induction, supervision and coaching).
    • Proven experience in the efficient management of petty cash
    • Proven experience to manage medium to large groups of people.
    • Demonstrated skills and experience in the design and implementation of activity programs for people with dementia, frail aged, people with disability and people from a culturally and linguistically diverse (CALD) background.


    • Fluent in both Spanish and English.
    • A good understanding of My Aged Care, the Commonwealth Home Support Program (CHSP) and a well/enablement service delivery approach.
    • Sound understanding of the Spanish-speaking communities cultures and their needs.

    Skills & competencies

    • Proven ability to take responsibility for the planning, management, and deployment of a program of work.
    • Proven ability to develop activities programs designed to enhance client’s independence, wellbeing and health in line with the Active Service Model and/or Person Centered Care.
    • Personal commitment to ensuring the team embraces EEO and Diversity Principals.
    • Ability to coordinate services according to relevant program guidelines.
    • Proven ability to coordinate and deliver safe transport to clients and drive a mini bus when required.

    Personal attributes

    • Well-developed oral and written communication skills.
    • Well-developed interpersonal skills to effectively engage, build rapport, influence and negotiate with clients and stakeholders.
    • Ability to work both within a team and autonomously with limited supervision and direction.
    • Creative, resourceful and pragmatic with a Can Do and solution-focused attitude.
    • Professional approach.
    • Ability to work under pressure.
    • Effective organisational and time management skills to prioritise tasks.
    • Excellent attention to detail.
    • Confident manner.
    • Positive approach to change.


In order to assess your job application please forward following documents to

  • Cover letter
  • Curriculum Vitae