A friendly visit can make a difference
The Aged Care Volunteer Visitors Scheme (ACVVS) is a free program funded by the Australian Government. It supports older people who may be experiencing social isolation or loneliness.
United delivers the program across Victoria. Our friendly, trained volunteers provide companionship through regular social visits, helping older people build meaningful connections and friendships.
- WHY IS IT IMPORTANT?
Some older people may feel lonely for various reasons. This includes feeling isolated from their culture and heritage, having little contact with friends or family, experiencing mobility issues that prevent them from participating in social or recreational activities, and feeling different in some way.
Regular visits from volunteers can help improve quality of life and make older people feel less isolated.
- HOW CAN I SIGN UP FOR THE PROGRAM?
Contact UNITED's volunteer coordinator. UNITED will assess your needs to ensure an appropriate match and then provide the service.
- HOW DOES IT WORK?
UNITED recruits, trains, and supports volunteer visitors while conducting police background checks for the volunteers. Subsequently, they match the volunteers with older people receiving aged care and, finally, provide support for the relationships formed between the volunteers and the visit recipients.
Volunteers visit at least 20 times a year. They can be:
- Individual or group visits to residential aged care homes
- Individual visits to people receiving Support at Home.
- WHY CHOOSE UNITED?
We are a not-for-profit community organization that puts you first. Our volunteers are not only highly qualified and enthusiastic, but also capable of understanding your language and cultural requirements. Working closely with the program coordinator, we aim to match you with a regular visitor who aligns with your interests, hobbies, and background.
- HOW CAN I ENROLL IN ACVVS AS A RECIPIENT?
Please contact UNITED's Aged Care Visiting Program Coordinator through the form. UNITED will assess the volunteer to ensure an appropriate match and then provide the necessary service.
Angela Garcia
Coordinator of Community Visitors for Aged Care
P: +61 (03) 9318 2949
M: 0400 805 803
angela.garcia@united.org.au
- HOW CAN I ENROLL IN ACVVS AS A VOLUNTEER?
Please contact UNITED's Aged Care Visiting Program Coordinator using the provided form. UNITED will assess the volunteer to ensure an appropriate match and then arrange a visit with a recipient.
Our Gallery
Discover some of the best moments we've shared with our clients and the community!




