Strategic Plan & Goals
GOAL 1 GOVERNANCE
United is recognised for having sound governance that supports continuous improvement.
OBJECTIVES
- To strategically increase board membership, improve Board functioning, think and plan for future.
- To ensure Board decisions set the organisation sustainably and maximise enduring value.
- To develop a culture to manage growth whilst being responsive to community needs.
- To actively manage risk.
What this Means
- Delivering best practice governance and risk management
- Developing specific Board and Management KPI’s.
- Transparent stakeholder .
GOAL 2 SERVICES AND PROGRAMS
United makes a real difference to our community’s health and wellbeing.
OBJECTIVES
- To engage and work in partnership with the community
- To develop partnerships with key stakeholders to deliver high quality service and make best use of scarce resources.
- To innovatively use research, evidence based practice and maximise impact investments to the community.
What this Means
- To be consumer directed.
- Being informed by the client experience; being responsive and innovative.
- Delivering outcomes from a strong evidence base.
- Developing innovative place based activities and services.
GOAL 3 RESOURCES
United operates sustainably and grows.
OBJECTIVES
- To be business ready for aged care and NDIS reforms.
- To grow and diversify income and funding sources and grow the organisation’s annual turnover to $5 million.
- To improve our visibility, marketing and communications to promote the organisation, disseminate information and to advocate to government and stakeholders to address community need.
- To model environmentally sustainable business practices.
What this Means
- Developing new income streams.
- Make best use of scarce resources where funders and customers pay fair price for the services delivered.
- Continuously promote the brand and maximise reputation.
GOAL 4 ORGANISATIONAL DEVELOPMENT
United is a leading employer of choice with a culture of valuing people.
OBJECTIVES
- To attract, recruit, develop and retain the best people.
- To provide appropriate resources, systems and tools that support staff and the Board to achieve the organisations goals.
- To ensure the highest level of OH&S compliance.
What this Means
- Developing new income streams.
- Make best use of scarce resources where funders and customers pay fair price for the services delivered.
- Continuously promote the brand and maximise reputation.





